Occasionally students ask that their examination results are
reviewed if they feel that the decision of their Examination Board:

1. May have arithmetical (numerical) errors or other errors of
fact.
2. That they had Mitigating Circumstances, which had
been accepted by the School Mitigating Circumstances
Committee, which might have affected their academic
performance.

Also, you might feel that your results were borderline for a higher
class of degree and wish to check the decision not to award you
the higher class of degree.

 

 

If you believe you have grounds (as listed above) to submit an
application for verification you can apply using the Application
for Verification form; this can be found online in the Academic
Handbook and should be done within 14 days of the date of the
meeting of your relevant Examination Board.

If you would like assistance and support during your verification
process contact the Students’ Union.

 

3. What happens then?

 

Once your application is received Academic Registry will start to
look at the application and you should receive acknowledgement
of your request within 5 working days.

Normally the facts will be verified within 8 working weeks of the
date the application was submitted.

 

4. What next?

If the process reveals that either:

• There has been an error with your results.
• Your Mitigating Circumstances were not in fact considered.
• During the process of verification you have provided
additional evidence of exceptional personal circumstances
which were previously reported prior to the meeting of the
Examination Board.

You will then be notified of the action being taken and your results
will be re-considered.

After re-consideration, a decision and reasons for that decision,
your application will be sent to the Assistant Registrar normally
within 6 working weeks.

You will receive a ‘Completion of Procedures’ letter giving you the
final decision and the reasons for the decision.

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5. What if the results are correct?

If the verification process indicates that:

• There is no error in the results.
• Any exceptional circumstances you reported have already
been considered.

You will receive a ‘Completion of Procedures’ letter informing you
that there is no basis to refer the case back to the Examination
Board.

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6. What if I did have exceptional circumstances which I believe have affected my performance, but I didn’t report these at the right time?

You can appeal and will be directed to the University’s appeal
procedure.

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You can appeal and will be directed to the University’s appeal
procedure. You can speak to the Students’ Union for more
assistance with this.

 

8. What if I’m still not happy with the Examination Board Decision?

Once the University verification procedure has finished, if you are
not satisfied, you may submit a complaint to the Office of the
Independent Adjudicator (OIA).

Any complaint made to the OIA needs to be submitted within 12
months of receiving your Completion of Procedures (COP) letter
from the University.

Please see the OIA website for further details www.oiahe.org.uk
OIA
Second Floor
Abbey Gate
57-75 Kings Road
READING
RG1 3AB
Tel: 0118 959 9813
Email: enquiries@oiahe.org.uk