Wine Advisor

The main business is based around public facing retail sales in our shop, although we do also supply numerous trade customers and organise and run a variety of tasting events.

We pride ourselves on providing approachable, friendly and knowledgeable customer service and try to use our strengths as an independent to bring the most interesting bottles to our customers.

The Role;

We are seeking someone Friendly,  Engaging with a great sense of good customer service  ideally with good basic wine knowledge and some experience in the trade OR if not someone who has a can do attitude and a genuine interest in learning about Wine and the overall trade to join a dynamic young business. Part of a small team, this is a position with plenty of potential for the right candidate to develop their own knowledge and skills whilst contributing to the success of the shop and development of the business as a whole.

Responsibilities:

• Serving and advising customers on wine, beers and spirits
• Managing all aspects of the shop when the owner is not present including opening /closing routine; cashing up, key holder responsibility.
• Assisting with deliveries (incoming) so manual handling of stock
• Overall responsibility for the presentation of the shop; from maintaining stock levels on the shelves to keeping it clean
• Assisting in selecting new products for the shop
• Contributing to social media and product reviewing aspects of the business
•  Assisting at public tastings

Person Specification;

You will be Friendly, engaging and interested, Customer service is a priority to you and each customer is different. Ideally you have some wine and beer knowledge and experience in the industry or a keen interest in learning and looking to carve out a career in the trade.
We are looking for a new colleague who is enthusiastic about helping customers find the right bottle, who will take great pride in their work, using their initiative to ensure the shop presentation is the best it can be.

We offer;

• Training both in house and external (where appropriate)
• Competitive pay with future scope for additional incentives
•  An engaging environment where your opinion counts
• Further opportunities of career progression within the Company
• Staff discount