You can find the university’s page on Appeals here. Please read it in full in case your question in answered in the FAQ.
The appeals procedure is intended to challenge decisions like exam board outcomes or other university procedures. Any time you’re eligible for an appeal, you should be told this in an outcome letter.
You can submit appeals without coming to talk to us first, using the link above. The form will ask you for some details about you and your course, and then it will ask what outcome you are appealing and on what grounds.
You can appeal on the basis of exceptional personal circumstances or irregularities in the process.
If you’re appealing on the grounds of exceptional circumstances, you’ll need to have evidence that explains why you couldn’t have told the university about this before your appeal.
For example: you miss an exam because you were sick, and then get an exam board result that you’ve failed and are being removed from the course. You’d need to provide something like a doctor’s note that explains that you were sick for a long time. You’d then need to say that you couldn’t submit mitigating circumstances forms at the time of the exam due to your illness.
If you’re appealing on irregularities, you’ll need to explain what the irregularity was and how it affected you. You’ll also want proof if you can find it or have it. For example, you might appeal by saying one of your deadlines was listed on three different days, which is why you missed it – e.g. you have a lecturer email that said February 13, and your Moodle said February 10. The email and a screenshot of the Moodle would be good evidence to provide.
If you need advice on an appeal, please provide us with all of the following:
- A copy of the relevant outcome (e.g. Exam Board) that you wish to appeal
- Information about which grounds you wish to appeal on – exceptional circumstances, or defects and irregularities
- Any evidence you have of your exceptional circumstances or the irregularities that occurred
It may speed up the process of getting advice from us if you also send the following (if they are relevant to you).
- (For exam board outcomes) your transcript of marks
- (For committee meetings regarding unfair practice) your allegation letters, transcripts of conversations, and outcome letters
- (For fitness to practice or fitness to study) your allegation letter(s), transcripts of conversations, and anything that indicates if you are actually fit to practice, e.g. work logs
- Anything else you think is relevant
Essentially, we want anything that could be considered relevant information so that we can advise you fully. While we understand you may want privacy, particularly if your grounds for appeal include medical information, when information is withheld we may not issue you with the correct advice.
We also ask that you give us the information in a timeline with clear dates. This makes it easier for us to understand your story and the evidence, but it will also make your case much clearer to the university staff members who have to read it. For example, a good timeline and evidence set for an exam board appeal might look as follows:
- On January 1st my father got very unwell [see father’s medical letter attached]
- On January 5th I travelled home to care for him [see travel tickets]
- My deadline for my coursework was on January 7th, but I missed the deadline because I was caring for my father.
- I did not return to university until March [see travel tickets] and caring for my father took up all of my time, which is why I could not submit mitigating circumstances and is why I need to appeal.
Giving us information like this helps us figure out what evidence you might be missing and makes sure that we can understand what’s happened to you. We can then advise you on any additional evidence you might need, confusing parts of the story that need to be explained differently, or anything else that might need fixing before you submit your appeal.
If you have any questions or need further advice, please check the Appeals FAQ, or contact firstname.lastname@example.org