Drink Aware Club Crew Member (6 positions)

What will I be doing?

• Introducing yourself to guests as they arrive for the night and explaining your role in helping to ensure that the club can look after its customers on a night out.
• Walking around the club, mingling with guests and reminding them you are there if needed.
• Working in partnership with bar staff, managers and security to promote safety.
• Notifying security staff when the risk of harm or violence escalates.
• Offering care and kindness to vulnerable people or those in distress, and where appropriate signposting them to appropriate professional help and services.
• Providing practical support to females who are vulnerable, potentially vulnerable or at risk of sexual harassment/unwanted behaviour.
• Providing practical support (tissues/water/first aid) to those who have drunk too much alcohol
• Helping vulnerable guests at the end of the night to get home safely by reuniting them with their friends or finding them a licenced cab.
• Feeding into the Drinkaware Crew evaluation process, including completing incident logs at the end of the shift.

Key skills and experience:

• In tune with the culture, interests and trends of our typical guests - 18-24 year olds.
• Socially confident, able to chat and mingle with guests and be assertive enough to encourage positive behaviour.
• Open-minded and non- judgemental with good listening skills to support vulnerable or distressed guests, or those who have over-consumed alcohol.
• Pro- active and able to work on your own initiative and with other staff in a busy club environment.
• Resilient enough to cope with direct and challenging verbal comments and keep calm in challenging situations.
• The ability to stay calm in stressful circumstances.

Training:

• Full training will be provided to prepare Drinkaware Crew for this role. Drinkaware Crew must have completed training and successfully passed the assessment before they will be permitted to start.
• Previous experience working with the age group 18-24 or working in the night time economy would be beneficial, but not required.

How to Apply:

• Send a copy of your current CV & a Covering Letter to Dave Jackson at djackson@cardiffmet.ac.uk detailing why you would be a good member of the team.

NB - All successful applicants must be availble for training which will take place the week commencing 10/09/2018 - Exact date to be confirmed closer to the time.

We positively welcome applications from candidates, no matter what their age, gender, ethnicity, or lifestyle, they must however be a current student of Cardiff Metropolitan University.  

This role is offered in collaboration with Drinkaware, the charity which aims to reduce alcohol related harm by helping people make better choices about their drinking.